Knowing you should fire a client and actually pulling the trigger are two different things. Furthermore, there’s a right way and a wrong way to do it. This article explores the “how” of moving forward from bad situations in a positive way.


Carson has been doing the digital project management thing for about a decade now, and is currently consulting with various digital agencies to help them develop better PM processes. After hours, Carson plays hockey, hangs out with his family, and cleans up after his fat chihuahua that poops in the house on purposeā€”all of which involve a lot of yelling.

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